Who We Serve

MedTells Orchestrator is designed to maximize value for direct consumers and a wide range of healthcare and community organizations.

Individuals

• Patients & caregivers
• People managing chronic conditions
• Consumers accessing telehealth & health education
• Individuals seeking SDOH support services

‍Value Delivered:

‍Personalized insights, engagement tools, and resources for healthier living.

Federally Qualified Health Centers (FQHCs)

• UDS data management
• Population health analytics
• SDOH risk identification
• Chart retrieval for timely referrals and continuity of care
• Patient engagement tools
• Surveys for PCMH, CAHPS, and HRSA reporting
• Financial sustainability support

‍Impact:

‍Boosts HRSA compliance, improves UDS metrics, supports PCMH recognition, and enhances care coordination.

Certified Community Behavioral Health Clinics (CCBHCs)

• Behavioral + physical health integration
• SDOH risk insights
• Patient engagement & surveys
• Fast records retrieval
• National benchmarking

‍Impact:

‍Supports SAMHSA reporting, crisis care coordination, and whole-person care delivery.

Hospitals & Health Systems

• Enterprise population health
• ADT & utilization monitoring
• SDOH mapping
• Patient engagement
• CHNA support
• Financial insights

‍Impact:

‍Improves outcomes, reduces readmissions, and strengthens system-wide decision-making.

Primary Care & Multispecialty Clinics

• Cohort management
• Care gap closure
• Benchmarking
• Patient engagement tools
• SDOH risk identification

‍Impact:

‍Enhances quality, reduces no-shows, and prepares clinics for value-based care.

Specialty Care Clinics

• Disease-specific population analytics
• SDOH & adherence data
• Engagement tools
• Fast access to external records
• Cross-system coordination

‍Impact:

‍Improves adherence, coordination, and targeted specialty care.

Health Plans

• Claims + clinical data integration
• Financial performance analytics
• Member engagement insights
• SDOH risk scoring
• Surveys for CAHPS & STAR Ratings

‍Impact:

‍Strengthens network performance and reduces total cost of care.

ACOs & Provider Networks

• Shared savings optimization
• Performance dashboards
• SDOH & care coordination support
• Engagement tools
• Comparative analytics

‍Impact:

‍Improves attribution accuracy, supports ACO mission, and strengthens VBC outcomes.

Pharmacies

• Medication adherence analytics
• SDOH barriers to adherence
• Engagement & refill optimization tools
• Record retrieval for care coordination

‍Impact:

‍Improves adherence, reduces risk, supports 340B and specialty initiatives.

Diagnostics, Imaging & Labs

• Fast record exchange
• Surveys & engagement
• Benchmarking
• Secure data integration

‍Impact:

‍Reduces delays and improves provider communication.

Allied Health Services (PT/OT, Rehab, Home Health)

• SDOH insights
• Post-discharge cohort tracking
• Patient engagement
• Performance benchmarks

‍Impact:

‍Improves outcomes and strengthens referral networks.

Dental Providers

• Population health insights
• SDOH data
• Patient engagement tools
• Surveys

‍Impact:

‍Supports integration with medical home models.

Community & Social Service Partners

• SDOH data & mapping
• Engagement tools
• Surveys
• Benchmarking
• Veterans and disability service coordination

‍Impact:

‍Strengthens cross-sector collaboration and improves community impact.

Public Health Departments

• Population-level analytics
• SDOH modeling
• Community engagement surveys
• Secured data warehouse
• Comparative reporting

‍Impact:

‍Supports targeted public health strategies and statewide initiatives.

Research Institutions & Universities

• Data warehouse access
• Multi-layered datasets for research
• Surveys & engagement data
• Comparative analytics

‍Impact:

‍Accelerates research and supports grant-winning proposals.

faq

You’ve got questions, we’ve got answers

MedTells supports healthcare organizations by unifying data, accelerating access to information, and improving operational efficiency through intelligent, secure technology. Here are answers to common questions about how the platform works and the value it brings.

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What is MedTells?

MedTells is a Health Intelligence Platform that connects systems, data, and teams across healthcare. It provides secure interoperability, real-time insights, and streamlined workflows that help organizations work faster, stay compliant, and make stronger decisions.

How does MedTells integrate with our existing systems?

MedTells connects through secure, standards-based interoperability, allowing you to pull data from EHRs, claims systems, partner platforms, and internal tools. The platform is designed to complement — not replace — your current infrastructure.

Is MedTells compliant with healthcare regulations?

Yes. MedTells is built with strict adherence to HIPAA, privacy standards, audit controls, and industry compliance requirements. The platform includes tools that support documentation accuracy, reporting, and regulatory readiness.

What types of organizations use MedTells?

We support FQHCs, CCBHCs, hospitals, clinics, payers, pharmacies, specialty providers, and community-based organizations. Any healthcare entity that needs better data access, improved workflows, or connected systems benefits from MedTells.

How does MedTells improve operational efficiency?

The platform consolidates information, reduces manual tasks, automates key workflows, and provides AI-driven insights that eliminate delays and improve coordination across teams. This results in faster decisions, clearer communication, and measurable cost savings.